To Our Customers:
At Minnesota Automotive, the safety and health of our customers, team, and communities is our #1 priority. There continues to be an influx of new information daily, if not hourly, regarding coronavirus (COVID-19) and we have been closely monitoring and following the advice of the Centers for Disease Control and other health agencies (read the latest CDC news at https://www.cdc.gov/coronavirus/2019-ncov/index.html).
We wanted to reach out to you with the specific preventative measures and actions we are taking in our shop to ensure everyone’s safety, as well as the many convenient options we provide to service your car in the current environment:
We have enhanced the already strong disinfecting and cleaning procedures in our stores, shuttle vehicles and your vehicle based on the CDC recommendations – from wiping down all door handles, key fobs and contact surfaces, to requiring our team to wear protective gloves when entering and performing work on your vehicle.
We provide a Customer Dropbox to give you a convenient option to drop off your key and vehicle without having to enter the store or physically interact with our team. Normally used for only after hours.
We can handle the full customer interaction over the phone (call or text) and email so there is no need for you to wait (or even enter) our customer lobby until your repairs are completed. We also offer pay over the phone option and lock your keys in your car if you want?
Going one step further, one of our team members will pick up your vehicle for scheduled service, free of charge, from your home or workplace, and we will drop it off once your service is completed, with in 5 miles of our shop, If needed for comfort and convenience.
Thanks, and take care
From you Minnesota Owned and operated small businesses